Terms and Conditions

Last Updated: 4-Dec-2024

Welcome to ARBO! By accessing or using our website, you agree to the following Terms and Conditions. Please read carefully before using our services.

1. Genera

1.1 This website is operated by ARBO.
1.2 By using our website, you accept these Terms and Conditions.
1.3 ARBO reserves the right to change or update these terms at any time without prior notice.

2. Orders and Payments

2.1 All orders are subject to product availability and confirmation of payment.
2.2 Prices are listed in PKR and may include applicable taxes.
2.3 We accept payments via credit/debit cards, bank transfers, and other listed methods.
2.4 ARBO reserves the right to refuse or cancel orders for any reason.

3. Shipping and Delivery

3.1 We ship products nationwide and internationally where applicable.
3.2 Orders are processed within 1-2 business days after payment confirmation.
3.3 Delivery times vary depending on your location. ARBO is not responsible for courier delays.
3.4 Ensure all shipping information is correct. ARBO is not liable for issues caused by incorrect details.

4. Product Inspection

4.1 All products are thoroughly checked before dispatching.
4.2 If you still receive a damaged or faulty item, you can request an exchange (see our Refund and Exchange Policy).

5. Exchange Policy

5.1 Products can be exchanged within 3 days of receiving them.
5.2 Exchanges are allowed if:

• The product is damaged or faulty.
• You are not satisfied with the size, material, or quality.
  5.3 Products must be unused and in their original condition with packaging.
  5.4 The customer will pay any price difference in exchanged products and shipping costs.

6. Intellectual Property

6.1 All content on this website, including logos, images, text, and designs, is the property of ARBO.
6.2 Unauthorized use or reproduction of content is strictly prohibited.

7. Limitation of Liability

7.1 ARBO is not responsible for any indirect or incidental damages related to the use of this website or our products.
7.2 We are not liable for issues caused by misuse of our products.

8. Privacy

8.1 Your privacy is important to us. Please read our [Privacy Policy] for more details on how we handle your data.

9. Governing Law

9.1 The laws of Pakistan govern these Terms and Conditions.

10. Contact Us

For any questions or assistance, contact us via:
WhatsApp: 0321 4655882

Email: Sales@arbo.pk

Thank you for shopping with ARBO – Pakistan’s #1 Handbag Brand.