Refund and Exchange Policy

At ARBO, we ensure all products are carefully checked before shipping. However, if you still receive a damaged or faulty product, we’re here to help!

1. Damaged or Faulty Products

• If you receive a damaged or faulty item, please contact us on WhatsApp immediately.
• You can exchange the product for the same or similar item available in our store.

2. Exchange Policy

• If you are not satisfied with the quality, size, or material, you can request an exchange.
• Exchanges can only be made with products available in our store.

3. Price Difference and Shipping Costs

• If the exchanged product has a price difference, the customer will pay the difference.
• Shipping costs for exchanges are to be borne by the customer.

4. How to Request an Exchange

• Contact us via WhatsApp within 3 days of receiving your product.
• Provide your order details and reason for the exchange.

5. Important Notes

• Products must be unused and in original condition for exchange.
• ARBO does not offer refunds—only exchanges are allowed.

For any questions or assistance, feel free to reach us on WhatsApp.
Thank you for choosing ARBO